Customer service

Service is value retention.

Our comprehensive services and products guarantee the operational readiness and availability of your switchgear systems, energy distributors, and system, process and machine control systems.

With our expertise, garnered over 60 years, and the global project experience of our qualified and certified service technicians, NATUS provides a capable team for life cycle servicing support – because service is value retention.

Customer service is trust. Make sure your switchgear and systems technology is only maintained by those who know it best – the manufacturer.

NATUS benefits

  • Guarantee of availability
  • Increase in efficiency
  • Tailored service plan
  • Value retention
  • Original manufacturer service
  • Qualified, certified experts
  • 24/7 service hotline

NATUS range of services

  • Service contracts
  • Training
  • Maintenance and retrofitting
  • Spare parts and consumables
  • Replacement withdrawable units
  • Repair and maintenance services
  • Inspections
  • Replacements
  • Enhancements
  • Analyses
  • Conducting and evaluation of network analyses
  • Testing
  • Engineering services
  • Migration process control technology / automation systems