What we do for customer satisfaction
Switchgear and controls must function around the clock. We offer you a comprehensive service package to ensure that your NATUS products always deliver the maximum in performance. This includes preventive maintenance that minimises the risk of outage and maximises the availability of your systems.
As a specialist in low- and medium-voltage technology, control technology and machinery control systems, we develop a service and maintenance plan that is appropriate for the budget and timescale and specific for the customer and the system. Our range of services extends from inspection, maintenance and repair work, to service and maintenance contracts, spare parts, on-site servicing, advice and optimisation, plus support for your NATUS products throughout the entire life cycle.
You can reach us at any time via our 24-hour service hotline - your number for any issues is: +49 651 1449 555. During regular working hours (Monday to Friday, 8am to 5pm), you can also get support from our experts. These can also be reached via the following email address: firstname.lastname@example.org.
As a service partner, NATUS provides expertise and global experience to maximise the rate of return and availability of your systems and minimise operational downtime. Our goal is customer satisfaction. We are there for you - NATUS, your service partner.