Data protection declaration

Data protection

The operators of this site take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection provisions and this data protection declaration.

Various personal data is collected when you use this website. Personal data refers to data that can be used to identify you personally. This data protection declaration explains which data we collect and what we use it for. It also explains how and for what purpose this happens.

We provide videos, films and other information material about our products and our company on our website (one of them in a special login area). The videos and films are hosted by To use the login area, you need an account consisting of e-mail address, user name and password. Your first and last name are also stored here. These data as well as other data such as your IP address; cookies are used and processed by for this purpose.

We point out that data transfer on the internet (e.g. during communication via email) can encounter security holes. Seamless protection of data against access by third parties is not possible.


Personal data

Use of our website is generally possible without disclosing personal data.

Where personal data is collected on our site (for example name, postal address or email addresses), this occurs on a voluntary basis. This data is not forwarded to third parties without your express consent.

The following data may be collected in a GDPR-compliant manner when you voluntarily supply information to us as you use our site:

  • First name and surname
  • Address
  • Telephone number
  • Date of birth
  • Email address
  • Time of email
  • IP address
  • Professional history
  • Messages contained within the message text
  • Statements from you about how you heard about us

This data is generated when you use the following functions:

  • Contact form
  • Customer satisfaction form
  • Online application

You can also contact us by post, telephone or email.

In this case we may also become privy to the following information in addition to the above:

  • date the documents were received, and
  • details about your concern.


The sole purpose of processing the above information is to exchange information that is required within the contractual scope of services or in order to process the specific inquiry or user query.


This includes in particular

  • carrying out business relationships,
  • concluding contracts and completing orders,
  • supplying services,
  • correspondence with prospects or business partners,
  • information about services provided by NATUS or potential marketing promotions.


Additionally, we would also like to be able to process contact requests, job applications or concerns raised and to contact the person making the request.

The legal basis for the processing of personal data described here is Art. 6 (1) (f) GDPR. We have a legitimate interest in enabling you to contact us at any time and being able to answer your queries.

The legal bases for any compliance activities carried out are Art.6 (1) (c) and Art.6 (1) (f) because the processing of the personal data in question may be necessary for our legitimate interests. Legitimate interests of this kind comprise the capability for relevant breaches to be reported to us and compliance with applicable laws to be examined.

Art. 6 (1) (c) may also serve as a legal basis if we are required to process your personal data to comply with a legal obligation.

We comply with statutory data deletion requirements. Personal data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.

The collection of IP guidelines is not voluntary and therefore inevitable. An evaluation of this does not take place.

If you have any concerns about the collection of your data, you can contact the relevant person within our organisation via the contact details at the end of the text.


Data processing during online application

Your data will be stored until revoked, but will be automatically deleted after a period of 6 months at the latest, without us informing you separately. If you have agreed to be included in the talent pool, your data will be stored until revoked, but for no longer than 1 year, in order to consider you for other positions whose requirements may match your profile.

To carry out the online application process, we use the online application platform BITE-Bewerbermanager as part of the order processing by BITE GmbH, Magirus-Deutz-Str. 16, 89077 Ulm, Germany.

Please note that you will leave the NATUS website in the application process and be redirected to BITE. In this context, the privacy policy of BITE also applies, which you can find on the website


Server log files

The provider of the site automatically gathers and stores information in server log files which your browser automatically sends to us. This is:

  • Browser type and version
  • Operating system being used
  • Referrer URL
  • Host name of the accessing computer
  • Time of server query
  • IP address


This data cannot be traced to specific individuals. This data is not compiled with other data sources.

The basis for the data processing is Art. 6 (1) (b) GDPR, which permits data to be processed for the purpose of carrying out a contract or precontractual measures.

However, we reserve the right to store this data for a longer period, to forward it to a third party or to access it retrospectively if we have concrete indications of unlawful use or we are permitted to do so under applicable laws.


SSL encryption

This site uses SSL encryption for security reasons and to protect the transfer of confidential content such as enquiries that you submit to us as the site operator. You can identify an encrypted connection by seeing the address line of the browser change from “http://” to “https://” and the lock symbol appearing in your browser title bar.

If SSL encryption has been activated, the data you submit to us cannot be read by third parties.



The web pages sometimes use what are known as cookies. Cookies do not cause any damage to your computer and do not contain any viruses, but rather help make our website more user-friendly, effective and secure. They are small text files that are placed on your computer and stored by your browser.

Most of the cookies we use are what are known as “session cookies”. They are automatically deleted after the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.

Cookies are not used for tracking. A web analysis by Matomo is also set without the use of cookies.

You can configure your browser to notify you when cookies are placed and to permit cookies only in individual cases, not to accept cookies in certain cases or in general, and you can also activate the automatic deletion of cookies when the browser is closed. Deactivating cookies can impair the functionality of this website.


Your rights

We are obliged to notify you that you have certain rights in respect of the collection of your data. You have the right of access to information about your data, the rights to rectification, restriction of processing and erasure, the right to object and the right to data portability.

Right to withdraw consent

You have the right to withdraw your consent to the collection of data at any time. This right applies with future effect and has no bearing on the data collected up to the point of the withdrawal of the consent.

Right to data portability

You have the right to obtain from us data that we process in an automated manner on the basis of your consent or in performance of a contract or to have it transferred to a third party in a commonly used and machine-readable format. If you request the transfer of the data to another controller, this will only be done to the extent that this is technically feasible.

Access, blocking, erasure

Under the prevailing statutory provisions, you have the right to obtain information at no charge and at any time about stored personal data concerning you, its origin and recipients, the purpose of the data processing and where relevant a right to rectification, blocking or erasure of this data. If you have any questions about this and other questions about your personal data, you can contact us at the address provided in the legal notice at any time.

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of data protection law, the data subject has a right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the data protection commissioner of the German federal state in which our company has its registered office. A list of the data protection officers and their contact details can be found via the following link:

Objection to advertising emails

We hereby object to the use of contact details published under the obligation to provide a legal notice for the purpose of sending advertising and information materials. The operators of these web pages expressly reserve the right to take legal action should unsolicited advertising information such as via spam emails be sent.


Responsibility for data collection

If you have any questions, requests for information, complaints and criticism regarding our data protection policy, you can contact the following agency:

Rhineland-Palatinate Commissioner for Data Protection and Freedom of Information

Postfach 30 40

55020 Mainz


Data protection officer

An external data protection officer monitors the correct implementation of data protection requirements in our company. If you have any queries about the processing of your data, you can also contact the data protection officer directly.

Heitmeir & Partner Consulting

Michael Heitmeir

Augrät 6

66809 Nalbach


Phone: +49 6838 - 9865958

Fax: +49 6838 - 9865959



Amendments to the data protection declaration

We reserve the right to amend the data protection declaration at any time in view of prevailing data protection provisions. Last revised: November 2020.

If you have any questions about data protection, please contact